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More than a normal Vets.
I have always been to Spires for my own animals, and I have always been satisfied with their service. It was until I went for work experience did I realise how much of a family they are, and the level of passion each employee has for their job. All the Vets gave their clients full explanations about their diagnostics on their pets (which helped me learn at the same time), they have an appointment system that benefits people who need an emergency appointment, and their prices are extremely reasonable. Some would think that the place is dirty, when they don't know how often I helped mop the floor, washed my hands, and cleaned anything in general. Looks can be deceiving. I would much rather be with this small Vets of nice local people, than a huge company that treat people like dirt. I would recommend this Vets to anybody.
I previously used pets at home vets and nearly lost my dog with a mis diagnosed pyometra the young vet thought she was having extended season the 2nd vet noticed her mistake and operated immediatly with a lot of appologising, i put this down to a training one off and continued to use them,we had our 2nd dog spayed at pets at home chesterfield, when they eventually let her come home she was very ill far too much anaesthetic,her stitches were bleeding a little but they said she was fine, she was unable to move all night and still very drowsy at midnight her stitches burst bleeding slowly at first then after a few minutes unravelled bursting wide open,i rang pets at home expecting an on call vet the very rude woman i was put through to said i needed to take her to the other side of sheffield miles away i explained how bad she was and the woman said the quicker i put the phone down the quicker i would get there!!! no local vets were available from them, i rang my dads vet IAN TAYLOR at spire and he calmly told me how to wrap her wound and bring her quickly to his surgery. this wonderful caring man and his wife got out of bed and drove over in the middle of the night without question, he was afraid to put her under again as she had obviuosly had a lot already and was barely awake but he had no choice, he did a fantastic job of stitching her up and saving her life and thankfully she came round with the reversal ok, she is now 5yrs old and very healthy with a very small scar, No this surgery isnt all modern and squeeky clean but ian taylor is the best vet there is and i would definatly recommend him to everybody and so would my lovely rottie who i know would have died without his help.
Overall, this is a very good vetinary practice. Yes, its not the cleanest of places! But, the staff are incredibly helpful, and are clearly in it for the love of the animals, rather than the love of money like a lot of vets these days!
It is incredibly good value for money, i think its only £12 for a consultation fee, compared to over £20 which seems to be around the norm!
Been using these vets for many years, they always appear to know what they're talking about!
Am a very satisfied customer of theirs!
Used Spire vets for number of years. Never found staff to be ignorant only helpful. Never found any of the rooms to be FILTHY nor practice smelling like a badly kept rescue centre nor have I noticed any class structure. Everybody appears to be seen on a strict rota system. At the prices charged I cannot see how they are 'milking off' anyone. This is a charge which could be laid at the door of many a vets practice with much more justification. The negative comments say much more about the repondents lack of patience rather than truthful objectivity. I have no complaints with the practice to date and have recommended it to a number of people. From personal experience I have never found an appointment system that works. Usually you are forced to wait beyond your appointed time. At least with a drop in system you can make a decision on whether to stay or go without inconveniencing either the vet or any other user.
Went for an opinion on a dog and although it was turn up and wait...everything ran smoothly and we were seen in turn and the outcome was very positive. If you want luxury at luxury prices, go elsewhere...if you want an honest opinion at honest prices..this place is fine...and I`m sure the animals don`t mind the place either.
Cant write everything as limited.
Told to go for 9am, got there at 8.55 and place was full. No appointments just turn up and wait. Seems the surgery is one step up from the PDSA.
Staff are ignorant AT BEST and look at you as if you have 3 heads. The rooms are FILTHY. I went in a room thats to the right of the main door and there was blood splatters on a fridge in there.
If you are paying or insured, go somewhere else as the 2 hour wait to be seen isnt worth it.
They have no appointment system so you have to turn up and wait. Thats ok if you dont work but I think this is the clientelle they are going for for some reason.